Shipping Policy
Everything you need to know about shipping times, costs, and delivery options.
Processing Time
We process orders within 1-2 business days. Same-day shipping available for orders placed before 2:00 PM CST.
Shipping Rates
- Free Shipping: Orders over $50 (Continental US only)
- Standard Shipping (3-7 days): $9.99
- Express Shipping (2-3 days): $19.99
- Next Day Shipping: Calculated at checkout
Delivery Times
Standard shipping takes 3-7 business days depending on your location. Express shipping delivers within 2-3 business days. Delivery times are estimates and begin after your order has been processed and shipped.
In-Store Pickup
Available for local customers! Select "In-Store Pickup" at checkout. We'll email you when your order is ready (usually within 24 hours during business hours).
Pickup Location:
113 South Center
Grand Prairie, TX 75050
Mon–Fri 9am–6pm, Sat 9am–12pm CST
International Shipping
Yes, we ship internationally! Contact us for shipping rates to your location. International orders may be subject to customs fees and import duties, which are the responsibility of the buyer.
Order Tracking
Tracking numbers are automatically sent to your email once your order ships. You can also track your order status by logging into your account.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at viceliatinde20@gmail.com or call (214) 677-1059. We'll work with the carrier to resolve the issue and get you a replacement or refund.
Questions?
Contact us at viceliatinde20@gmail.com or (214) 677-1059 for any shipping questions.